Digicall Assist Help Center

Jobs, actions and tasks

Article

To access an assigned job, you can choose to view the job on the Provider Portal or on the Digiflow Partner application, which is currently supported for Android and IOS mobile phones.

The mobile access is limited however with regards to information. It is more action and task orientated.

When entering a job on the desktop Provider Portal, you will have full access to all case and job information, as well as additional features such as finance, tracking, documents, timeline.

Overview

Article

The default landing or home page when you access the Provider Portal is the “Jobs In-progress” Kanban view, which lists the jobs in status grouped columns.  To view “Jobs In-progress”, you can select either a Kanban (card) or List view.  New jobs will automatically be added to the lists as soon as a job offer is accepted by the Provider via email, SMS or the Mobile Application.