Digicall Assist Help Center

Process a job on the app

Updated

The images below details a step by step process of completing a battery job on the Digiflow app. The other jobs also follow a workflow design and is similar to the example given. 

by completing the job on the mobile app the following will take place:

  • All information gathered from dispatch to resolution via the App will be uploaded to the Provider Portal as well as to the Digicall Assist Portal. 
  • Once the job is completed, an invoice is generated and either manually or automatically submitted for payment.
  • The job progress is updated to the progress timeline in real-time and can be viewed by all parties involved.
  • Images and valuable information will are available to all parties;

Conclusion

We trust this manual supports you with your Digiflow journey. We welcome any feedback to improve Digiflow - The Digicall Assist Team

Digicall Assist Contact

  • Luke Laurence
  • Digicall Assist Provider Network Manager
  • Luke.laurence.@digicall.com.au
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